Senior QA Operations Expert (2024)

Major accountabilities:

Your responsibilities include, but are not limited to:

• Leading the group of site Reg CMC facilitators to establish a knowledgeable group in the field of regulatory compliance; responsible for big/medium/small country/ product portfolio regulatory affairs excellence and compliance activities for the assigned portfolio, driving alignment & strategy and enhance quality and consistency of CMC/RA regulatory compliance activities in Region through implementation of new processes, policies, metrics and appropriate training

• Regulatory Compliance: Support and address issues related to regulatory compliance checks. Maintain an oversight of any compliance remediation activities at the site, ensuring appropriate handling and prompt completion of remediation activities; ensures creation of and reviews relevant remedial and improvement actions for Corrective Action Plans from Audits/Inspections and is also responsible for completion and implementation of relevant tasks to ensure closure; leads process excellence support as provided to CMC/ RA groups and other key stakeholders

• Coach, train and develop campus personnel on regulatory specific aspects of change management by sharing lessons learned and regulatory intelligence information with the goal of improving their skills and capabilities for handling change requests and maintaining regulatory compliance and support sites in setting standards for regulatory relevant information included in CMC modules

• Submission support: Support the CMC documentation preparation by facilitating timely provision of good quality source documentation, involving co-authoring as applicable, and accurate comments from technical experts to RA CMC while ensuring regulatory compliance, quality oversight and adherence to best practices. Ensure activities completed without delays. Address and escalate issues adequately and in time

• Regulatory transmission: Act as single point of contact and advisor for worldwide regulatory intelligence information on the site. Maintain a close collaboration with RA CMC and RA in order to keep track of new regulatory requirements, strategies and the knowledge of the global product dossiers (CTD module 3)

Health Authority Responses: Provide on-site coordination, guidance and support for the preparation of CMC responses to Health Authority (HA) requests for site specific products, balancing internal and external customer focus considering Novartis global interests. Ensure overview and timely follow-up to commitments impacting the site

• Participate in the CMC facilitator network sharing lessons learned, providing expertise to facilitators from other sites and raising issues for resolution. Participates in cross-functional process improvement projects; Change control: Support the Campus in generation of effective change control strategies with focus of end-to-end view for the products

• Handling of all complex changes and related projects and drives the strategy; verify regulatory relevance of changes including performance of regulatory pre-evaluation of changes. Provide regulatory strategic guidance as member of local change control board. Consider current regulatory requirements and trends in order to ensure accuracy and completeness; manages deviations/incidents/change evaluations/dossier filling strategies together with CMC/RA groups according to timelines

Minimum Requirements:

Minimum: Degree in Science (e.g. Chemistry, Pharmacy, Biochemistry, Biotechnology, Biology) or equivalent

Desirable: Advanced degree in Science (e.g. Chemistry, Pharmacy, Biochemistry, Biotechnology, Biology) or equivalent

5-8 years work history in pharmaceutical industries with special focus on experience in REG CMC area

• fluent English is required

Project Management and Regulatory Compliance

Why Novartis?

Our purpose is to reimagine medicine to improve and extend people’s lives and our vision is to become the most valued and trusted medicines company in the world. How can we achieve this? With our people. It is our associates that drive us each day to reach our ambitions. Be a part of this mission and join us! Learn more here: https://www.novartis.com/about/strategy/people-and-culture

You’ll receive:

You can find everything you need to know about our benefits and rewards in the Novartis Life Handbook. https://www.novartis.com/careers/benefits-rewards

In addition to a market-competitive base salary, we offer an attractive incentive program, a modern company pension scheme, childcare facilities, learning and development opportunities as well as worldwide career possibilities within the Novartis group. In accordance with Austrian law, we are obliged to disclose the minimum salary as stated in the collective bargaining agreement. For this position the minimum salary is € 60.600/year (on a full-time basis). The actual salary will be significantly higher, as we strive to maintain a competitive position in the market and consider your previous experience, qualifications and individual competencies.

We are open for part-time and job-sharing models and support flexible and remote working where possible.

Commitment to Diversity & Inclusion:

Novartis is committed to building an outstanding, inclusive working environment and diverse teams, representative of the patients and communities we serve.

Adjustments for Applicants with Disabilities:

If because of a medical condition, physical disability or a neurodiverse condition you require an adjustment during the recruitment process, please reach out to disabilities.austria@novartis.com and let us know the nature of your request as well as your contact information. The support which we can provide will include advice on suitable positions as well as guidance at all stages of the application process. Austrian law provides candidates the opportunity to involve the local disability representative, Behindertenvertrauensperson (BVP), in the application process. If you would like to request this, please let us know in advance as a note on your CV.

Join our Novartis Network:

If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Novartis and our career opportunities, join the Novartis Network here: https://talentnetwork.novartis.com/networ

Senior QA Operations Expert (2024)

FAQs

How to pass a QA tester interview? ›

How to prepare for a QA interview
  1. Research the QA role, particularly for the industry you're applying to work in.
  2. Research the company you want to work for.
  3. Investigate the company's QA process.
  4. Review your QA achievements in previous roles.
  5. Practice STAR answers to behavioral and situational questions.
Nov 29, 2023

How to answer QA interview questions? ›

The worst thing a QA tester can do is act as if they've never made an error. Be open and honest. By the time you're sitting in an interview, it's a certainty that you've missed a bug or made a mistake. Talk them through the mistakes you made, how you resolved the problem, and what you've learned from it.

How to answer tell me about yourself for QA analyst? ›

Can you tell me about yourself? Answer: In my QA career, I have been working on various system platforms and operating systems like Windows 95, Windows 2000, Windows XP and UNIX. I have tested applications developed in Java, C++, Visual Basic and so on.

How to interview a senior QA engineer? ›

12 senior QA engineer interview questions and answers
  1. What are the steps of the quality assurance life cycle?
  2. What is a requirements traceability matrix (RTM), and why use it?
  3. How do you create a test script?
  4. What are the best practices of security testing?

Is being a QA tester stressful? ›

QA Engineers often face the challenge of balancing meticulous attention to detail with tight deadlines, which can be stressful. However, by implementing systematic testing processes and advocating for realistic timelines, they can manage stress effectively.

What is the QA passing score? ›

mySQM™ QA Scoring range is the following: Great: 100 Points, Good: 90-99, Average: 70-89, Needs Improvement: 50-69 & Unacceptable: 0-49. The high weighting for customer service metrics powerfully conveys to agents and supervisors that meeting customer needs matters the most.

Why should we hire you as a QA? ›

Example: "As an experienced QA manager, I pay keen attention to details and can spot quality errors quickly. I also have excellent time management, problem-solving, and communication skills. I know how to multitask, prioritize work, and collaborate with others to achieve results.

How do I succeed as a QA? ›

Let's dive it:
  1. Set Clear Expectations: Clearly define roles responsibilities. ...
  2. Create Detailed Test Plans: Prepare the test plan. ...
  3. Prioritize Testing: 100% testing is not always possible. ...
  4. Automate Where Possible: ...
  5. Encourage Knowledge Sharing: ...
  6. Implement Code Reviews: ...
  7. Use Test Management Tools: ...
  8. Monitor and Analyze Metrics:
Aug 24, 2023

What is the best answer to introduce yourself? ›

Provide a Brief Highlight-Summary of Your Experience

The best way to answer "Tell me about yourself" is with a brief highlight-summary of your experience, your education, the value you bring to an employer, and the reason you're looking forward to learning more about this next job and the opportunity to work with them.

How many test cases can you write in a day? ›

41) How many test cases can we run in a day? We can run around 30-55 test cases per day.

What is expected from senior QA? ›

The classic job description states that the senior QA engineer is responsible for creating tools for assessing quality control from the moment the technical task for the project is taken from the customer to testing and reporting. The professional acts as an intermediary between the customer and the development team.

How to crack a QA interview? ›

Use these six interview tips to boost your confidence and present your value to an employer:
  1. Research the QA role, particularly for the industry you're applying to work in.
  2. Research the company you want to work for.
  3. Investigate the company's QA process.
  4. Review your QA achievements in previous roles.
Mar 19, 2024

What is the difference between senior QA and lead QA? ›

Typically, a QA lead has more seniority, authority, and compensation than a QA engineer. A QA lead can advance to higher-level positions such as QA manager, QA director, or VP of quality. A QA engineer can advance to senior or lead roles, or switch to other technical roles such as developer, analyst, or consultant.

How do I prepare for a tester interview? ›

How to Prepare for Software Testing Interview- The Perfect Guide
  1. Understanding Software Testing Fundamentals. ...
  2. Staying Updated with Software Testing Trends. ...
  3. Mastering Essential Software Testing Tools. ...
  4. Honing Problem-Solving Skills for Testing. ...
  5. Essential Coding Skills for Test Automation.
Mar 16, 2024

How do I hire a good QA tester? ›

Core hard skills that you should hire for include programming, tracking and fixing bugs, and familiarity with essential QA tools for test management.
  1. Programming skills. QA team members should have a working knowledge of certain programming languages. ...
  2. Tracking and fixing bugs. ...
  3. Familiarity with testing software and tools.

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